Orders

For problems with placing orders, please contact us.

  1. Fill in and complete an order form on on the bottom of this page.

  2. Please supply us with valid e-mail addresses and phone numbers.

  3. A friendly consultant will contact you within 48 hours to confirm the order and process the final invoice, arrange means of payment and determine lead time on required goods.

  4. Deliveries will then be arranged at such time as orders are received and all payments processed.

BANKING DETAILS

  • Nedbank

  • Account No: 1521096007

  • Branch Code: 152105 (+00 for Standard Bank payments)

    ** Please utilise your Name and Surname or Invoice number as a reference for our statement, and fax or email your proof of payment to 086 610 3335 or orders@mattressnet.co.za respectively.

CREDIT CARD PAYMENTS

  • Full Card Number

  • Expiry Date

  • Last 3 digits on the back of card (CVV)

  • Whether Straight or Budget (if budget, the term of payment)

DELIVERY DETAILS

Distances & Charges:

    All delivery charges are calculated based on:

  • The size of the order

  • The distance travelled

  • The starting price for goods of 5 beds or less within our immediate area, is R150, and increases from there, unless discussed or arranged otherwise.

Time:

    We will ensure that with each order placed through Mattress Net, within the Gauteng region, that all goods are delivered within 3 - 14 days, depending on stock availability and the lead time from our warehouse. Should a problem arise with a particular order, the client will be notified well within time to try and arrange an alternative solution or proposition.

Insurance of goods in transit:

    All goods being dispatched for delivery are covered by this effect. Should a problem arise with regards to damage in transit, all goods will be replaced, and any delays minimized after notification of the situation to our client.

Collection of orders:

    Collection of goods can be arranged with prior arrangement with management. In this case, all payments must have been cleared, authorized and reflected on our accounts before any goods will be released. Once items have been signed for, they are no longer the responsibility of MattressNet.

 

We look forward to doing business with you!

At MattressNet, customer satisfaction is our top priority.

Terms and Conditions | Contact Us Copyright © 2010 MattressNet.co.za. All rights reserved. Design by Stylish Website Templates.